The Coinbase Hack Compromised One Million Customers’ Information
- Coinbase disclosed a security breach involving support agents—employees and contractors outside the U.S.—who provided hackers with access to customer data in exchange for a ransom demand of $20 million.
- Approximately one million customers’ personal data was compromised, including names, addresses, Social Security number fragments, masked bank details, government ID images, and transaction history, though login credentials and funds were secure.
- Coinbase refused to pay the ransom, instead offering a $20 million reward for information leading to the attackers, and has enhanced U.S.-based support to mitigate the breach’s impact.
- Customers affected have been notified and are advised to be vigilant against impersonation scams, enable hardware 2FA, use withdrawal allow-listing, and contact Coinbase if they suspect account compromise. The company plans to reimburse victims of fraud resulting from this attack.
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