NCC Orders Banks To Deduct USSD Charges From Customers’ Airtime Starting June 3, 2025

NCC Orders Banks To Deduct USSD Charges From Customers’ Airtime Starting June 3, 2025Image Credit: naijanews

The Nigerian Communications Commission (NCC) has mandated all banks to stop deducting USSD transaction charges from customers’ bank accounts starting June 3, 2025.

Charges for USSD banking will now be deducted directly from customers’ mobile airtime balances, following the End-User Billing (EUB) model implemented in collaboration with mobile network operators (MNOs).

Each USSD session will cost ₦6.98 per 120 seconds, with customers required to give consent before any airtime deduction.

This move resolves the dispute between Deposit Money Banks and MNOs over unpaid USSD charges, shifting costs to end users instead of banks.

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